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CICD - Implementing Cisco Collaboration Devices v1.0



Implementing Cisco Collaboration Devices (CICD) v1.0 é um curso de 5 dias que segue o blueprint do ICOMM. A principal diferença é que inclui tópicos de video e os tópicos relacionados ao Cisco Unity Express foram removidos. CICD v1.0 também introduz um novo tipo de lab chamado de Discovery Lab. Discovery Labs são um ambiente de aprendizado e permitem aos alunos aprender princípios e tecnologias numa forma mais interativa, com mais mão-na-massa (hands-on). Os Discovery Labs estão localizados no guia do aluno (Student Guide), embutidos nas lições.  

 

Público-Alvo

Pré-Requisitos

Carga Horária

 

Conteúdo Programático

 

Module 1: Cisco Unified Communications Solutions

 

Lesson 1: Understanding the Components of Cisco Unified Communications Solutions

 

Lesson 2: Understanding the Characteristics of Cisco Unified Communications Solutions

 

Module 2: Administrator and End-User Interfaces

 

Lesson 1: Understanding Administrator Interfaces

 

Lesson 2: Understanding End-User Interfaces

 

Module 3: Call Flows in Cisco Call Control Platforms

 

 

Lesson 1: Understanding Call Flows and Call Legs

 

Lesson 2: Understanding the Configuration Components that Impact Call Flows in Cisco Unified Communications Manager

Lesson 3: Understanding Configuration Components That Impact Call Flows in Cisco Unified Communications Manager Express

Module 4: Endpoint and End-User Administration

 

Lesson 1: Understanding End-User Characteristics and Configuration Requirements

 

Lesson 2: Understanding End-User Implementation Options

Module 5: End User Telephony and Mobility Features

 

Lesson 1: Understanding Telephony Features

 

Lesson 2: Enabling Telephony Features

Lesson 3: Understanding Mobility Features

Lesson 4: Enabling Mobility Features

Module 6: Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service

 

Lesson 1: Understanding Cisco Unity Connection

 

Lesson 2: Understanding End User and Voice Mailbox Characteristics and Configuration Requirement

Lesson 3: Understanding End User and Voice Mailbox Implementation Options

Lesson 4: Understanding Cisco Unified Communications Manager IM and Presence Service

Lesson 5: Enabling Cisco Unified Communications Manager IM and Presence Service

 

Module 7: Cisco Unified Communications Solutions Maintenance

 

 

Lesson 1: Providing End-User Support

 

Lesson 2: Understanding Cisco Unified Communications Manager Reports

Lesson 3: Understanding Cisco Unified Communications Manager CDR Analysis and Reporting Tool Reports

Lesson 4: Monitoring the System with Cisco Unified Real-Time Monitoring Tool

Lesson 5: Monitoring Voicemail in Cisco Unity Connection

Lesson 6: Understanding the Disaster Recovery System

 

Training Methods

 

Lecture,  Hands-on exercise


Investimento



Presencial: R$ 7.900,00



 


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