CICD - Implementing Cisco Collaboration Devices v1.0

Cisco Certifications - Collaboration

Sobre o Curso

 Implementing Cisco Collaboration Devices (CICD) v1.0 é um curso de 5 dias que segue o blueprint do ICOMM. A principal diferença é que inclui tópicos de video e os tópicos relacionados ao Cisco Unity Express foram removidos.

CICD v1.0 também introduz um novo tipo de lab chamado de Discovery Lab. Discovery Labs são um ambiente de aprendizado e permitem aos alunos aprender princípios e tecnologias numa forma mais interativa, com mais mão-na-massa (hands-on). Os Discovery Labs estão localizados no guia do aluno (Student Guide), embutidos nas lições.

Conteúdo Programático

Cisco Unified Communications Solutions

  • Understanding the Components of Cisco Unified Communications Solutions
  • Understanding the Characteristics of Cisco Unified Communications Solutions

Administrator and End-User Interfaces

  • Understanding Administrator Interfaces
  • Verify System Information
  • Obtain Platform Details with CLI from Cisco Unified Communications Manager
  • Verify Voicemail Integration
  • Understanding End-User Interfaces

Call Flows in Cisco Call Control Platforms

  • Understanding Call Flows and Call Legs
  • Understanding the Configuration Components that Impact Call Flows in Cisco Unified Communications Manager
  • Discover the Cisco Unified Communications Manager CoS Implementation
  • Discover the Cisco Unified Communications Manager Call Routing Implementation
  • Understanding Configuration Components That Impact Call Flows in Cisco Unified Communications Manager Express
  • Discover the Cisco Unified Communications Manager Express COR Implementation
  • Discover the Cisco Unified Communications Manager Express Call Routing Implementation

Endpoint and End-User Administration

  • Understanding End-User Characteristics and Configuration Requirements
  • Understanding End-User Implementation Options
  • Understanding Endpoint Characteristics and Configuration Requirements
  • Understanding Endpoint Implementation Options
  • Configure and Verify Endpoint Basic Configuration Elements
  • Device Settings Configuration

End User Telephony and Mobility Features

  • Understanding Telephony Features
  • Enabling Telephony Features
  • Configure Cisco Extension Mobility
  • Configure Hunt Groups
  • Understanding Mobility Features
  • Enabling Mobility Features
  • Configure Cisco Unified Mobility on HQ Phone 1
  • Configure Cisco Unified Mobile Voice Access in Cisco Unified Communications Manager

Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service

  • Understanding Cisco Unity Connection
  • Verify the Cisco Unity Connection Integration
  • Understanding End User and Voice Mailbox Characteristics and Configuration Requirement
  • Understanding End User and Voice Mailbox Implementation Options
  • Configure a User Template
  • Configure a User
  • Configure Cisco MediaSense for Video Greeting
  • Configure Cisco Unity Connection for Video Greeting
  • Understanding Cisco Unified Communications Manager IM and Presence Service
  • Enabling Cisco Unified Communications Manager IM and Presence Service

Cisco Unified Communications Solutions Maintenance

  • Providing End-User Support
  • Understanding Cisco Unified Communications Manager Reports
  • Use Cisco Unified Reporting
  • Understanding Cisco Unified Communications Manager CDR Analysis and Reporting Tool Reports
  • Configure System Settings in the Cisco Unified Communications Manager CAR Tool
  • Generate User Reports
  • Generate and View a QoS Detail Report
  • Generate and View a Gateway Utilization Report
  • Monitoring the System with Cisco Unified Real-Time Monitoring Tool
  • Monitoring Voicemail in Cisco Unity Connection
  • Generate a Cisco Unity Connection Serviceability Report
  • Generate Cisco Unified Serviceability Reports
  • Understanding the Disaster Recovery System

Training Methods

  • Lecture,  Hands-on exercise

Pré-Requisitos

Pré-Requisitos

  • Conhecimentos básicos de redes de dados.
  • Conhecimentos básicos de PC e sistemas operacionais Microsoft Windows.
  • Conhecimentos básicos de sistemas de streaming e video conferência.

Público Alvo

Público Alvo

  • Este curso é destinado a candidatos à certificação CCNA Collaboration (Cisco Certified Network Associate Collaboration).
  • Parceiros Cisco interessados em Colaboração.
  • Administradores de rede, engenheiros, desenhadores de rede de voz e video, System Engineers, Consulting systems engineers e Technical solutions architects.

Carga Horária

Carga Horária

  • Presencial
  • 40 horas

Turmas

Turmas

  • Semanal: 5 dias (seg a sex) das 9hs às 18hs.

Nossas Turmas

  • 27/01
    das 09:00 às 18:00
  • São Paulo/SP
  • R$
    R$ 7.800,00
Inscreva-se

© 4Bios

by nerit