CICD - Implementing Cisco Collaboration Devices v1.0

Cisco Certifications - Collaboration

Sobre o Curso

Implementing Cisco Collaboration Devices (CICD) v1.0 é um curso de 5 dias que segue o blueprint do ICOMM. A principal diferença é que inclui tópicos de video e os tópicos relacionados ao Cisco Unity Express foram removidos.

CICD v1.0 também introduz um novo tipo de lab chamado de Discovery Lab. Discovery Labs são um ambiente de aprendizado e permitem aos alunos aprender princípios e tecnologias numa forma mais interativa, com mais mão-na-massa (hands-on). Os Discovery Labs estão localizados no guia do aluno (Student Guide), embutidos nas lições.

Inscreva-se Agora

Conteúdo Programático

Cisco Unified Communications Solutions

Understanding the Components of Cisco Unified Communications Solutions
Understanding the Characteristics of Cisco Unified Communications Solutions

Administrator and End-User Interfaces

Understanding Administrator Interfaces
Verify System Information
Obtain Platform Details with CLI from Cisco Unified Communications Manager
Verify Voicemail Integration
Understanding End-User Interfaces

Call Flows in Cisco Call Control Platforms

Understanding Call Flows and Call Legs
Understanding the Configuration Components that Impact Call Flows in Cisco Unified Communications Manager
Discover the Cisco Unified Communications Manager CoS Implementation
Discover the Cisco Unified Communications Manager Call Routing Implementation
Understanding Configuration Components That Impact Call Flows in Cisco Unified Communications Manager Express
Discover the Cisco Unified Communications Manager Express COR Implementation
Discover the Cisco Unified Communications Manager Express Call Routing Implementation

Endpoint and End-User Administration

Understanding End-User Characteristics and Configuration Requirements
Understanding End-User Implementation Options
Understanding Endpoint Characteristics and Configuration Requirements
Understanding Endpoint Implementation Options
Configure and Verify Endpoint Basic Configuration Elements
Device Settings Configuration

End User Telephony and Mobility Features

Understanding Telephony Features
Enabling Telephony Features
Configure Cisco Extension Mobility
Configure Hunt Groups
Understanding Mobility Features
Enabling Mobility Features
Configure Cisco Unified Mobility on HQ Phone 1
Configure Cisco Unified Mobile Voice Access in Cisco Unified Communications Manager

Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service

Understanding Cisco Unity Connection
Verify the Cisco Unity Connection Integration
Understanding End User and Voice Mailbox Characteristics and Configuration Requirement
Understanding End User and Voice Mailbox Implementation Options
Configure a User Template
Configure a User
Configure Cisco MediaSense for Video Greeting
Configure Cisco Unity Connection for Video Greeting
Understanding Cisco Unified Communications Manager IM and Presence Service
Enabling Cisco Unified Communications Manager IM and Presence Service

Cisco Unified Communications Solutions Maintenance

Providing End-User Support
Understanding Cisco Unified Communications Manager Reports
Use Cisco Unified Reporting
Understanding Cisco Unified Communications Manager CDR Analysis and Reporting Tool Reports
Configure System Settings in the Cisco Unified Communications Manager CAR Tool
Generate User Reports
Generate and View a QoS Detail Report
Generate and View a Gateway Utilization Report
Monitoring the System with Cisco Unified Real-Time Monitoring Tool
Monitoring Voicemail in Cisco Unity Connection
Generate a Cisco Unity Connection Serviceability Report
Generate Cisco Unified Serviceability Reports
Understanding the Disaster Recovery System

Training Methods

Lecture, Hands-on exercise

Inscreva-se Agora

Pré-Requisitos

Conhecimentos básicos de redes de dados.
Conhecimentos básicos de PC e sistemas operacionais Microsoft Windows.
Conhecimentos básicos de sistemas de streaming e video conferência.

Público Alvo

Este curso é destinado a candidatos à certificação CCNA Collaboration (Cisco Certified Network Associate Collaboration).
Parceiros Cisco interessados em Colaboração.
Administradores de rede, engenheiros, desenhadores de rede de voz e video, System Engineers, Consulting systems engineers e Technical solutions architects.