CAPPS - Implementing Cisco Collaboration Applications v1.0

Cisco Certifications - Collaboration

Sobre o Curso

Integrating Cisco Unified Communications Applications (CAPPS) v1.0 é um curso de 5 dias que prepara o aluno para integrar Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM e Presence e vídeo em uma implementação de Colaboração.

O curso descreve os cenários de implementação de Voice Messaging, Features de Cisco Unified Presence e mecanismos de troubleshooting bem como opções de integração deCisco Unified IM e Presence e Cisco Jabber com Cisco Unified Communications Manager.

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Conteúdo Programático

Cisco Unity Connection

Designing and Deploying Cisco Unity Connection
Integrating Cisco Unity Connection with Cisco Unified Communications Manager
Configuring Cisco Unity Connection Users, Templates, and Class of Service
Configuring the Cisco Unity Connection System
Implementing Cisco Unity Connection Dial Plan and Call Management
Configuring Unified Messaging
Troubleshooting Cisco Unity Connection
Deploying Voice Mail Redundancy in Branch Offices

Cisco Unity Express

Designing and Deploying Cisco Unity Express
Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
Configuring Cisco Unity Express User Accounts and Features
Configuring Call Routing with Cisco Unity Express Auto-Attendant
Troubleshooting Cisco Unity Express

Cisco Unified IM and Presence Implementation

Designing and Deploying Cisco Unified IM and Presence
Describing Cisco Unified Communications IM and Presence Components and Communication Flows
Integrating Cisco Unified Communications IM and Presence
Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
Configuring Cisco Jabber Mobile and Integrating Directory Servers
Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components

Video Provisioning and Integration in a Unified Communications Deployment

Deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
Describing Video Infrastructure
Describing Cisco TMS

Training Methods

Lecture, Hands-on exercise

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Pré-Requisitos

Conhecimentos intermediários de redes de voz e dados.
Conhecimento básico de interfaces digitais, PSTN e VoIP.
Conhecimentos intermediários de sistemas de streaming e video conferência.
Certificação Cisco CCNA Collaboration ou conhecimentos equivalentes.

Público Alvo

Este curso é destinado a candidatos à certificação CCNP Collaboration (Cisco Certified Network Professional Collaboration).
Parceiros Cisco interessados em Colaboração.
Administradores de rede, engenheiros, desenhadores de rede de voz e video, System Engineers, Consulting systems engineers e Technical solutions architects.